Q1: Could I print my own brand/ logo on the goods?
A: Sure, of course, OEM printing logo is welcomed based on MOQ.
Please show Brand
Licensing and provide original logo file.
Q2: Why do the color in eyeshadow palette look different than the
photos line ?
A: We take photographs of the exact palette and makeup being sold.
There are many
factors that could slightly change the color of your palette when
compared to the online
photo. This includes your computer monitor settings, lighting, and
Q3: Which shipping way is available and how to track?
A: By sea to your nearest port
By air to your nearest airport
By express (DHL, UPS, FEDEX, TNT, EMS)to your door
When your order shipping out . we will provide you a tracking
number, then you can
check the status of the goods.
Q4: My package has missing products. What should I do?
A: Please contact us timely and take all the products pictures
together, at the same time
we will confirm your order with our warehouse. We apologize for any
Q5: If got broken products in my order . What should I do?
A: Generally, broken rate from 1%-3% is normal ,if it is over than
3% ,please send pictures
in time ,we will compensate at your next order .
Q6: How can I pay for order?
A: We accept Bank Transfer, Western Union or Escrow for payment.
30% deposit is allowed for mass production.